1. Introduction

At BeSustain., we are committed to protecting the privacy of individuals who interact with our services. This policy explains how we collect, use, and protect your personal data, and how we use cookies on our website. Our practices are aligned with the General Data Protection Regulation (GDPR) and other relevant data privacy standards.

2. Scope

This policy applies to all users of BeSustain.’s website (www.besustain.nl) and individuals who contact us, subscribe to our updates, or engage with our services through digital channels.

3. Data We Collect

We may collect and process the following categories of data:

• Contact Information: such as your name, email address, and any messages you send us
• Usage Data: pages visited, IP address, browser type, time of access
• Cookie Preferences: consent provided for analytical or marketing cookies
• Feedback Data: data submitted via [email protected]

We do not collect sensitive personal data without explicit consent.

4. How We Use Your Data

Your data may be used to:    

• Respond to inquiries or feedback

• Improve our website functionality and user experience

• Analyze traffic and website performance  

• Ensure compliance with legal and ethical standards

We do not sell or rent your data to third parties.

5. Cookie Policy

Cookies are small text files placed on your device when you visit our site. We use:

• Essential Cookies: for basic site functionality

• Analytics Cookies: to understand how users interact with our content (only if consent is given)

• Preference Cookies: to store language and layout preference

You may manage or withdraw your cookie preferences at any time via the Cookie Settings link in the footer.

6. Data Retention

We retain personal data only as long as necessary for the purpose it was collected or to comply with legal obligations. After this period, your data is securely deleted or anonymized.

7. Your Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent where applicable

• File a complaint with a data protection authority

To exercise these rights, contact us at [email protected].

8. Changes to This Policy

We may update this policy to reflect legal or operational changes. The most recent version will always be available at www.besustain.nl/privacy. Users will be notified of significant changes via email or through an announcement on our website.

9. Contact

For questions or concerns regarding this policy, please email: [email protected]